Adan S. John

I work with ServiceNow across training, content creation, and development. I’ve delivered live sessions, created clear and engaging learning materials, and contributed to ServiceNow Learning Projects. I enjoy breaking down complex topics into practical, easy-to-understand content and am always looking to grow my skills and help others do the same.

What I Do

ServiceNow Development

I work with ServiceNow administration and platform configuration, including forms, lists, workflows, business rules, and basic client-side behavior. My experience focuses on supporting practical requirements, making configuration changes, and understanding how the platform works in real use cases.

Research & Development

Researching ServiceNow capabilities, emerging features, and practical use cases to better understand how platform solutions can be applied. This also includes exploring AI-related topics and turning findings into actionable ideas and learning material.

Project Coordination

Coordinating ServiceNow training and content initiatives from planning to delivery, including session preparation, resource organization, speaker coordination, and supporting materials for live sessions, meetings, and internal learning activities.

Training & Content

I create structured ServiceNow learning content through slides, walkthroughs, tutorials, and live sessions. The goal is to explain modules and platform concepts in a way that feels practical, not overly theoretical.

Testimonials

Worked With

Resume

2 Years of Experience

Experience

Jan 2025 – Present
TecMan Academy

ServiceNow R&D Consultant and Trainer

Created engaging educational videos covering all major ServiceNow modules. Designed structured content using PowerPoint and edited with Filmora to produce polished, informative tutorials. Contributed to Tecman Academy’s growing online presence and training resources.

Nov 2024 – Present
RT Tech Solutions Group

ServiceNow Consultant

Worked on ServiceNow training, content development, research material, and internal knowledge resources in collaboration with TecMan Academy.

Jul 2024 – Nov 2024
RT Tech Solutions Group

ServiceNow Interrn

Worked on backend development for client projects using ServiceNow. Built business rules, workflows, and client scripts with JavaScript to deliver custom solutions. Collaborated with senior developers on ITSM module implementations.

Certifications

Education

Aug 2022 – Jun 2024
Beaconhouse School System

Cambridge GCE A Levels

Completed A Levels in Computer Science, Business Studies, and Economics, building a foundation in technical and commercial subjects. Also participated in extracurricular activities and helped coordinate a student-led event.

Aug 2019 – Jun 2022
St. Anthony’s High School

Cambridge GCE O Levels

Grade: 5 A's 2 B's

Completed 8 subjects including Computer Science, Bible Knowledge, Mathematics, English, Physics, Chemistry, Pakistan Studies, and Urdu. Achieved 5 A’s and 2 B’s. Participated occasionally in school-level activities and events.

Servicenow Skills

ServiceNow Platform

85%

ITSM

80%

Workflows & Business Rules

85%

Client Scripts

80%

SPM

85%

Technical Skills

Programing

80%

Training Delivery

90%

Technical Content Development

90%

Research & Documentation

80%

Video Editing

80%

Languages

English

95%

Urdu

95%

Punjabi

88%

Tools

Microsoft Office

95%

DaVinci Resolve

85%

Wondershare Filmora

80%

Notion

80%

Portfolio

My Works
Future Projects in Progress

Future Projects in Progress

Current & Upcoming Projects
ServiceNow SPM Course

ServiceNow SPM Course

Course, Training Content
Introduction to ServiceNow Modules – Video Series | TecMan Academy

Introduction to ServiceNow Modules – Video Series | TecMan Academy

Course, Training Content
MindByte – ServiceNow Live Lecture Series

MindByte – ServiceNow Live Lecture Series

Live Sessions, Training Content

Contact

Get in Touch

+92-328-2200052

Lahore, Punjab

me@adanjohn.com

Freelance Available

How Can I Help You?