Resume

2 Years of Experience

Experience

Jan 2025 – Present
TecMan Academy

ServiceNow R&D Consultant and Trainer

Created engaging educational videos covering all major ServiceNow modules. Designed structured content using PowerPoint and edited with Filmora to produce polished, informative tutorials. Contributed to Tecman Academy’s growing online presence and training resources.

Nov 2024 – Present
RT Tech Solutions Group

ServiceNow Consultant

Worked on ServiceNow training, content development, research material, and internal knowledge resources in collaboration with TecMan Academy.

Jul 2024 – Nov 2024
RT Tech Solutions Group

ServiceNow Interrn

Worked on backend development for client projects using ServiceNow. Built business rules, workflows, and client scripts with JavaScript to deliver custom solutions. Collaborated with senior developers on ITSM module implementations.

Certifications

Education

Aug 2022 – Jun 2024
Beaconhouse School System

Cambridge GCE A Levels

Completed A Levels in Computer Science, Business Studies, and Economics, building a foundation in technical and commercial subjects. Also participated in extracurricular activities and helped coordinate a student-led event.

Aug 2019 – Jun 2022
St. Anthony’s High School

Cambridge GCE O Levels

Grade: 5 A's 2 B's

Completed 8 subjects including Computer Science, Bible Knowledge, Mathematics, English, Physics, Chemistry, Pakistan Studies, and Urdu. Achieved 5 A’s and 2 B’s. Participated occasionally in school-level activities and events.

Servicenow Skills

ServiceNow Platform

85%

ITSM

80%

Workflows & Business Rules

85%

Client Scripts

80%

SPM

85%

Technical Skills

Programing

80%

Training Delivery

90%

Technical Content Development

90%

Research & Documentation

80%

Video Editing

80%

Languages

English

95%

Urdu

95%

Punjabi

88%

Tools

Microsoft Office

95%

DaVinci Resolve

85%

Wondershare Filmora

80%

Notion

80%